Return Policy
Due to the nature of our products and for health and safety reasons, we have a strict no refunds or returns policy.
Please read the following terms carefully:
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1. No Refunds
Once a purchase is made, it is considered final. We do not offer refunds for any of our supplement products under any circumstances.
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2. No Returns
We do not accept returns for any opened or unopened products. This policy helps ensure the quality and safety of our products for all customers.
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3. Product Description and Details
Please ensure that you read all product descriptions and details carefully before making a purchase. If you have any questions or concerns about a product, contact our customer service team before buying at answers@instriv.com or 570-935-0550.
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4. Damaged or Defective Items
In the unlikely event that you receive a damaged or defective item, please contact our customer service team within 3 days of receiving your order. We will work with you to resolve the issue by providing a replacement or other suitable solution.
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5. Contact Information
For any questions or concerns, please reach out to our customer service team at answers@instriv.com or 570-935-0550. We are here to assist you.